Agnostic Rhythm Privacy Policy
Effective Date: March 31, 2025
Agnostic Networks ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Agnostic Rhythm platform (the "Service"). By using the Service, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
- Account Information: When you register, we collect basic details such as your name, email address, phone number, company name, and billing information.
- Customer Data: If you integrate Agnostic Rhythm with your CRM (e.g., Jobber), we may process customer names, contact details, service histories, and other related data.
- Usage Data: We collect information about how you interact with the Service, including feature usage, login times, and device information.
- Communication Data: We may store communications made through the platform, including chats, messages, call metadata, and file attachments.
- Support Information: If you contact our support team, we collect any information you provide during the support interaction.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service.
- Facilitate integration with third-party platforms at your request.
- Improve, personalize, and expand the functionality of the Service.
- Communicate with you about system updates, support issues, and service offerings.
- Monitor and analyze trends and usage to improve security and performance.
- Process payments and manage billing where applicable.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your information to third parties.
We may share information in the following circumstances:
- Service Providers: We may share information with third-party vendors who assist in operating the Service (e.g., cloud hosting providers, payment processors).
- Integrations: If you choose to connect Agnostic Rhythm to a third-party service (such as Jobber), we may share necessary data to facilitate integration.
- Legal Requirements: We may disclose information if required to comply with applicable laws, regulations, legal processes, or governmental requests.
- Business Transfers: In the event of a merger, sale, or asset transfer, your information may be transferred to a successor entity.
4. Data Security
We implement technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as necessary to:
- Provide the Service to you.
- Fulfill legal, accounting, or reporting obligations.
- Resolve disputes and enforce agreements.
You may request deletion of your account information by contacting us at support@agnosticrhythm.com
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your information.
- Object to or restrict certain uses of your information.
- Request a copy of your information in a portable format.
To exercise your rights, please contact us at support@agnosticrhythm.com.
7. Third-Party Services
Our Service may contain links to or integrate with third-party services (such as CRM systems). This Privacy Policy does not apply to information collected by third parties. We encourage you to review the privacy policies of any third-party services you use.
8. Children’s Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will take steps to delete it.
9. International Users
The Service is operated in the United States. If you are accessing the Service from outside the United States, you acknowledge that your information may be transferred to, processed, and stored in the United States.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy and updating the Effective Date. Your continued use of the Service after the posting of changes constitutes your acceptance of such changes.
11. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us: